Amit Singh Appointed as Front Office Manager at Taj Fort Aguada Resort & Spa, Goa

Amit Singh has recently assumed the role of Front Office Manager at Taj Fort Aguada Resort & Spa, Goa. In his previous role as Assistant Front Office Manager at The Leela Palaces, Hotels and Resorts in New Delhi, Amit showcased his expertise in customer service and satisfaction, contributing to the seamless operation of a 480-key luxury hotel. Prior to this, he served as Duty Manager at The Leela Ambience Convention Hotel Delhi, where he oversaw day-to-day operations and ensured unparalleled guest experiences.

Amit's journey in hospitality began at Hyatt Regency Chandigarh, where he excelled as a Duty Manager, demonstrating his commitment to customer satisfaction and marketing. He further honed his skills in sales and customer relations during his tenure as a Sales Executive at Vivanta by Taj Dwarka, New Delhi.

With a solid foundation in hotel management from IHM Meerut, complemented by specialized training in front office operations from Oberoi Center of Learning & Development, Amit is equipped with the knowledge and skills necessary to excel in his role at Taj Fort Aguada Resort & Spa.

Amit's dedication to excellence is evident through his achievements, including being ranked first in YTD NPS amongst all Taj Hotels in Goa and second in the Brand Standard Audit 2024. His ability to successfully achieve budget targets with an impressive EBITDA underscores his proficiency in revenue management and operational efficiency.

Continuing his pursuit of professional development, Amit completed the Rooms Division Capability Development Program from Harvard Business School, further enhancing his capabilities in hotel management.

With his exceptional leadership abilities, negotiation skills, and proficiency in Opera, Amit is poised to elevate guest experiences and drive operational excellence at Taj Fort Aguada Resort & Spa, Goa.