Ashok Bhat, the Materials Head at Pullman & Novotel Hotel, Aerocity New Delhi states, "Treat your supplier as your business partner."

Ashok Bhat, the Materials Head at Pullman & Novotel Aerocity (Accor Group), has had a distinguished career in procurement, in past held key positions at Radisson Hotels, Shangri-La Hotel and Hyatt Andaz Aerocity, New Delhi. With a solid educational background in Physics and Electronics from the University of Kashmir, Ashok brings a unique analytical perspective to his role in hotel procurement.

Ashok emphasizes the importance of product knowledge in negotiations, believing that a thorough understanding of the products is crucial for successful negotiations. This insight helps him secure better deals, as he can make precise and informed comparisons between different options. He notes, "An apple to apple comparison can get you a better deal."

One significant challenge in procurement, according to Ashok, is communicating effectively with other departments about alternative products. He recalls a situation where convincing colleagues about viable alternatives was essential to solving procurement issues. This problem-solving ability is a key aspect of his role, ensuring that the hotel operates efficiently and cost-effectively.

Building strong relationships with suppliers is another cornerstone of Ashok's procurement strategy. He treats suppliers as business partners, fostering mutual respect and collaboration. This approach not only strengthens relationships but also ensures a reliable supply chain, enhancing the overall performance of the hotel.

To stay updated on new trends in buying, Ashok relies on resources like the CoFoHoReCa network. This continuous learning helps him stay ahead in the ever-evolving hospitality industry, ensuring that his procurement practices are modern and effective.

Balancing cost and quality is a constant challenge in procurement, and Ashok approaches this by exploring alternative products. This flexibility allows him to maintain high standards while managing expenses effectively.

For those aspiring to work in hotel procurement, Ashok advises being a quick learner and keen observer. These traits are essential for navigating the complexities of procurement and making informed decisions that benefit the organization.

Ashok Bhat's approach to procurement, characterized by his deep product knowledge, strong supplier relationships, and continuous learning, showcases his expertise and dedication to excellence in the hospitality industry. His insights provide valuable guidance for anyone looking to excel in hotel buying.