General Manager Pankaj Kumar Takes Charge at Royal Orchid Hotels

Pankaj Kumar has recently assumed the position of General Manager at Royal Orchid Hotels, Lonavala. With an extensive background in hotel operations and management, Pankaj brings a wealth of experience and leadership skills to his new role. He has a reputation for delivering top-tier guest experiences and ensuring operational efficiency across multiple hotel properties.

Prior to this role, Pankaj served as General Manager at Royal Orchid Hotels in Shimla and Goa, where he successfully managed the day-to-day operations, focusing on guest satisfaction and optimizing hotel performance. His strategic approach and commitment to quality contributed to the brand’s continued success in these popular tourist destinations.

Pankaj’s previous experience includes his role as Executive Assistant Manager at KEYS Hotels in Goa and Lords Hotels & Resorts in Surat. In these positions, he honed his leadership skills and managed key operational functions, developing a strong foundation in team management and service delivery.

With Spree Hospitality, Pankaj served as Rooms Division Manager and Unit Head in Pune and as Front Office Manager in Goa. His ability to oversee front-office functions and maintain smooth room operations demonstrated his efficiency in handling guest services and team coordination.

Earlier in his career, Pankaj was Assistant Manager at Roots Corporation Limited in Pune and Operations Executive at IntelliStay Hotels in Amritsar. He began his career journey as a Front Office Executive at Hotel Majestic Grand in Jalandhar, where he gained hands-on experience in guest services and hospitality management.

Pankaj holds a Bachelor’s degree in Management Studies, specializing in Hotel Management, from the Indian School of Business Management and Administration, building his expertise from a strong academic background. He completed his schooling at Army School, Roorkee.

In his role as General Manager at Royal Orchid Hotels, Lonavala, Pankaj Kumar aims to continue his dedication to excellence in hospitality and guest satisfaction, further elevating the guest experience and operational standards at the property.