Shiv Nehra Appointed as Cluster Manager at TOSSIN PIZZA, Gurugram

Shiv Nehra has taken on a new role as Cluster Manager at TOSSIN PIZZA, located in Gurugram. With a diverse background in restaurant management and customer relations, Shiv brings a wealth of experience to his new position, where he will oversee operations and drive growth across multiple locations.

Before joining TOSSIN PIZZA, Shiv served as a Relationship Manager at SmartQ in Noida, where he excelled in fostering strong client relationships and ensuring customer satisfaction. His role involved managing accounts, addressing client needs, and implementing strategies to enhance service quality.

Prior to his role at SmartQ, Shiv gained valuable experience as a Restaurant Manager at INDIAN TADKA LTD. in Yangon. In this position, he demonstrated his leadership abilities by effectively managing staff, optimizing operational efficiency, and delivering exceptional dining experiences to customers.

Shiv's journey in the hospitality industry also includes roles as an Assistant Restaurant Manager at Lite Bite Foods Pvt Ltd and as a Shift Manager at Devyani International Limited in Gurugram. Through these positions, he developed a deep understanding of restaurant operations, including staff supervision, inventory management, and customer service.

Shiv holds a Bachelor's degree in English Literature from Maharishi Dayanand University in Rohtak. While his academic background may seem unrelated to his career in restaurant management, Shiv's passion for literature has instilled in him strong communication skills and a keen eye for detail, which have been invaluable assets in his professional endeavors.

Shiv possesses a wide range of skills essential for restaurant management, including expertise in operations, food and beverage management, and customer service. His ability to effectively lead teams, optimize processes, and deliver exceptional dining experiences make him well-suited for his new role as Cluster Manager at TOSSIN PIZZA.

With his extensive experience and versatile skill set, Shiv Nehra is poised to drive success and innovation in his new role as Cluster Manager at TOSSIN PIZZA, where he will play a key role in shaping the brand's growth and reputation in the Gurugram market.