BUSINESS STRATEGY

Beyond Discounts: Innovative Ways to Drive Repeat Business in Restaurants & Hotels

A well-trained, motivated team that delivers exceptional hospitality can leave a lasting impression.

Contactless Hospitality: The Evolution of Touch-Free Guest Experiences

What began as a safety measure during the pandemic has now evolved into a new standard of convenience, efficiency, and personalization.

Voice Technology in Hotels & Restaurants: Is It the Future of Customer Interaction?

Businesses that embrace this innovation will gain a competitive edge by offering enhanced convenience, efficiency, and personalization.

Digital Menus & Dynamic Pricing: The Future of Restaurant Tech

Training staff to assist customers with digital menus and addressing concerns about fluctuating prices can further enhance acceptance. 

How to Build a Seamless Omnichannel Experience for Guests

A well-executed strategy ensures that every touchpoint feels interconnected, effortless, and personalized—transforming one-time visitors into returning guests.

Why Every Hotel Needs a ‘Smart Room’ Strategy to Stay Competitive

As smart room technology continues to evolve, those who embrace it will undoubtedly lead the way in shaping the future of the hospitality industry.

How Innovative Pricing Models Are Reshaping the Food Service Industry

As consumer preferences evolve and competition increases, food service businesses are experimenting with creative ways to price their offerings. 

The Power of Data-Driven Decisions in the HoReCa Industry

As the industry continues to evolve, those that embrace data-driven strategies will be well-positioned to thrive in an increasingly competitive marketplace.

Using Technology to Deliver Exceptional Service in Hotels and Restaurants

Technology in hotels and restaurants is about enhancing the guest experience and improving operational efficiency.

Optimizing Supply Chain Management in the Restaurant Industry

Finally, effective supply chain management in the restaurant industry involves continuous improvement.

The Role of Storytelling in Building a Strong Brand for Your Restaurant or Hotel

Storytelling allows a business to establish its identity and differentiate itself from competitors.

Building a Food & Beverage Brand: Leveraging Your Restaurant’s Story for Success

One of the most powerful ways to establish a distinct brand identity is by leveraging the story behind your restaurant.

Promotional Campaigns for Hotels: Using Discounts and Packages to Drive Bookings

Hotels need to constantly find new ways to stand out and incentivize guests to choose them over the competition.

How to Build a Robust Customer Feedback Loop for Continuous Improvement

However, simply collecting feedback is not enough; businesses must use it to drive meaningful change.

How Hotels Can Use Personalization to Drive Guest Satisfaction and Revenue

By leveraging personalization, hotels can stand out in a competitive market, build guest loyalty, and boost profitability.

Pop-Up Restaurants as a Low-Risk Expansion Strategy

Expanding into new cities or regions can be a daunting process, as it often involves a large-scale investment in real estate, staffing, and marketing.

Latest E-zine

Commercials